On the route · West Ashley
The rest of the lineup.
Same $99 diagnostic, same written quote, same written warranty on every machine we fix in West Ashley.
A refrigerator that reads 50 degrees on a July afternoon in Shadowmoss is not a next-week problem. Our West Ashley refrigerator technician checks the compressor, the condenser fan, the evaporator and the control board with a meter, names the failed part, writes one price and repairs most of them from the van the same visit. Freezers, French-doors, side-by-sides and garage fridges included.
Mon–Fri 8am–6pm · Sat 9am–3pm · same-day windows for a warm refrigerator
Same $99 diagnostic, same written quote, same written warranty on every machine we fix in West Ashley.
From June through September, the refrigerator calls from West Ashley come in waves that follow the weather. A week of 95-degree afternoons and the garage refrigerators in Carolina Bay and Grand Oaks start dropping out, because a condenser built for a 75-degree kitchen cannot shed heat in a 110-degree garage. Then a tropical storm comes up the coast, the power blinks three times in an hour along Savannah Hwy, and the inverter boards and compressors that survived the heat do not survive the surge. We run same-day windows for a warm refrigerator, twenty minutes from the shop via I-526 over the Ashley River.
The rest of the year it is the age of the machine that matters. The French-door and side-by-side refrigerators that went into the new kitchens off Bees Ferry Rd in the late 2000s are past a decade now, and that is when the defrost systems, the evaporator fans and the sealed-system components start to fail. In Avondale and South Windermere we see more top-freezer units that have run for twenty years and need a defrost thermostat or a relay, and more second refrigerators in a carport doing hard duty in the heat. Charleston Water System water is soft enough that the water lines rarely scale.
The cold is being made but not moved. That is an evaporator fan that has quit, a defrost system that has let the evaporator turn into a block of ice, or a damper stuck shut between the compartments. We pull the back panel, look at the coil and meter the fan and defrost parts before naming the repair.
The compressor is running but not cooling, or the condenser fan has stopped and the compressor is overheating and cutting out. We check the fan first, then the start relay, then the temperatures across the sealed system. If it is a refrigerant loss we tell you that plainly and put the decision in writing.
The start relay or the overload on the compressor is failing, trying to start it and giving up. On a newer inverter refrigerator it is often the inverter board after a surge. Both are common after a storm week in West Ashley. We meter the relay and the compressor windings so you know which one it is.
A blocked defrost drain sends melt-water over the front of the drain pan and onto the floor once a day. A split water line to the ice maker or a cracked fill valve leaks constantly. We find the wet trail with the unit pulled out and fix the source, then check the drain pan and the floor under it.
A door gasket that has stopped sealing, a failed defrost heater or a defrost thermostat that never calls for heat. Frost in sheets on the back wall is defrost; frost around the door is the gasket. We test the heater and the thermostat with a meter and check the gasket with a dollar bill.
Condenser coils packed with pet hair and dust, a condenser fan turning slowly, a gasket leaking cold, or a garage refrigerator fighting the summer. We clean the condenser, meter the fan and check the seal, and tell you whether the machine is worth it or whether the garage is simply too hot for it.
A warm refrigerator gets a phone triage before we leave the shop, so we can move food-saving advice to the front and load the likely parts. At the door, the technician logs temperatures in both compartments, meters the compressor’s draw and listens for the start cycle, then pulls the back panel to see the evaporator coil. Ice where it should not be, a fan that does not spin, a relay that rattles: these tell most of the story within twenty minutes. You get the part named in plain words and one written price. The $99 diagnostic is inside that price. If you decline, $99 is the whole bill and you keep the report.
We carry parts for Whirlpool, GE, Samsung, LG, Frigidaire, KitchenAid, Maytag, Kenmore and Bosch, which is most of what sits in West Ashley kitchens, and we service the built-in Sub-Zero and Thermador units that turn up in the newer houses along Ashley River Rd. For landlords with units near Sam Rittenberg Blvd and Savannah Hwy, a warm refrigerator is a tenant emergency, so we take the tenant’s call, text the owner the written number and send the invoice and written warranty to the owner. Ordered parts mean a return visit with no second trip fee. Book online and up to $20 comes off the repair, never off the diagnostic.
Same day is the goal for a warm refrigerator anywhere in West Ashley, and a morning call usually gets an afternoon window. Move what you can to a cooler, keep the doors closed, and if the freezer is still cold, leave it alone. Frozen food holds a day or more if the door stays shut.
Often it is the garage. A standard refrigerator is rated for rooms up to about 110 degrees, and a closed West Ashley garage in August passes that by mid-afternoon. We can tell you if a part has failed; if nothing has, we will say so and suggest moving it or adding ventilation rather than selling you a repair.
It can. Storm-season outages that flicker on and off several times are the pattern that takes out inverter boards and start relays, and West Ashley gets its share during hurricane season. If the fridge is dead after a storm, the board is likely; if it clicks and will not start, the relay is likely. Both are common repairs we carry parts for.
Sometimes. A compressor or evaporator on a high-end built-in can be worth it; on a fifteen-year-old top-freezer it usually is not, and we tell you that before you approve anything. You still get the $99 diagnosis and a written number, and the choice stays yours.
Yes, including chest and upright freezers and the ice maker module inside the refrigerator. Freezer calls in the summer are mostly about the second freezer in a carport or garage, and they get the same $99 diagnosis and written price as the kitchen refrigerator.
Call (843) 969-4423 or send the form. Most requests get a callback within the hour in business time, with a real arrival window.
The technician tests the machine with a meter, names the failed part in plain words, and writes one flat price. The $99 is already inside it.
We stock the high-failure parts for the brands Lowcountry homes actually own, so most jobs close on the spot; ordered parts return with no second trip fee.
Full test cycle before we pack up, a tidy work area after, and a written warranty in your hand.
One call starts it: $99 diagnostic, written quote, repair from the van. Book online and up to $20 comes off the repair.
