Pricing, timing, the shifts, the landlords, the brands, the warranty. If it is not here, call — we would rather answer than guess.
Mon–Fri 8am–6pm · Sat 9am–3pm · same-day windows for a warm refrigerator
The trip anywhere within 35 minutes of the shop, a hands-on diagnosis with a meter, and one written number for the fix. Approve the repair and the $99 is inside it. Decline, and $99 is the whole bill.
No. One price card for the whole area. No bridge, island, gate, downtown or Saturday surcharge.
A warm refrigerator gets a same-day window whenever we can make one; everything else is same-week, often next day. North Charleston, Hanahan, Goose Creek and Ladson are the shortest drives of our day.
Yes. Early morning and late-day windows on weekdays, plus Saturdays. Tell us the window that works and we text before we arrive.
Only for the approval. You host the visit, the technician texts the owner the photo and the written number, and the owner approves. The invoice and the warranty go to the owner by email.
Washers, dryers, refrigerators and freezers, stoves, ranges, ovens and cooktops, dishwashers, and the ice makers built into refrigerators. Not microwaves, wine coolers, standalone ice machines or commercial equipment.
Whirlpool, GE, Samsung, LG, Maytag, Frigidaire, KitchenAid, Bosch, Electrolux, Kenmore, Amana — and the built-in lines on Daniel Island, in Mount Pleasant and downtown: Sub-Zero, Thermador, Viking, Wolf, Miele, JennAir.
We come back and finish with no second trip fee. The number you approved does not change.
Yes — a written warranty with every completed repair. Same fault inside the window, the return visit is on us.
Book through the form instead of calling and up to $20 comes off the written repair price when you approve the quote. It applies to the repair, never to the $99 diagnostic, and it scales with the job.
Yes, at the diagnostic. We do not sell appliances, so there is no incentive to push a replacement — and no incentive to sell a repair on a machine that is done. $99 is the whole bill and you keep the answer.
Yes, 9am–3pm, at the same price card. Sunday we are closed; after-hours calls go to voicemail and are returned first thing.
Card, cash or check when the job is complete. Nothing up front, nothing for a phone conversation. Landlords can be invoiced by email.
One call starts it: $99 diagnostic, written quote, repair from the van. Book online and up to $20 comes off the repair.