Where does your water come from? On Johns Island that question decides half the diagnosis. A house on city water along Maybank Hwy fails on pumps and boards; a house on a well off River Rd or Bohicket Rd fails on scale. Either way the visit is the same: $99 diagnosis with a meter, the part named plainly, one written number, repair from the van, thirty-five minutes from our shop.
Mon–Fri 8am–6pm · Sat 9am–3pm · same-day windows for a warm refrigerator
Tap a machine for symptoms, the procedure and local notes.
Washer Repair$99 diagnostic · up to $20 off online
Dryer Repair$99 diagnostic · up to $20 off online
Refrigerator & Freezer Repair$99 diagnostic · up to $20 off online
Stove, Range & Oven Repair$99 diagnostic · up to $20 off online
Dishwasher Repair$99 diagnostic · up to $20 off onlineIce Maker Repair$99 diagnostic · up to $20 off onlineJohns Island is the farthest point on our map — thirty-five minutes down I-26, across the Ashley and out Maybank Hwy — and we treat it like every other stop, with no distance fee. What changes is the island itself. Along Maybank from the Stono bridge to the Angel Oak, subdivisions have gone up fast in the last decade: St. Johns Woods, Whitney Lake, Stonoview and the new streets around Fenwick Hall, all on Charleston Water System lines, all stocked with the same builder-grade appliance packages. Turn onto River Rd, Bohicket Rd or Main Rd and the lots stretch out, the mailboxes thin, and the water comes up from a well through a pressure tank in the garage. Same island, two very different repair profiles.
The new construction fails in waves and on electronics: a dishwasher drain pump quits on one street and the neighbors follow within a season; a refrigerator’s inverter board dies in a September storm. The well houses fail on minerals. Iron and calcium collect on washer inlet screens, coat dishwasher heaters, and close down ice maker fill valves until the cubes come out hollow. And nearly every Johns Island garage has a second refrigerator — the beer fridge, the overflow freezer for a boat’s worth of fish — sitting in air that hits 105 degrees by two in the afternoon from June through September. Those are the machines that call us most, and the ones most worth catching before the compressor gives out.
| Appliance | What we see most here |
|---|---|
| Refrigerators | Garage units cooking in summer heat: clogged condensers, tired fans, compressors clicking on the start relay. Kitchen units with boards taken out by storm surges. |
| Ice makers | Fill valves and tubes scaled shut on well water; hollow cubes, no ice, then a frozen block. The first thing a well kills on a new refrigerator. |
| Dishwashers | Crusted heaters and spray arms on wells; drain pumps and door latches in the Maybank subdivisions; float switches gummed by iron sediment. |
| Washers | Slow fills from screened-off inlet valves on well water; drain pumps jammed with sand and grit after a day on the water; suspension worn by heavy loads. |
| Dryers | Long vent runs in the new two-story builds, humid lint felted at the elbow; heating elements and fuses opening after a season of restricted airflow. |
| Ranges & ovens | Propane igniters on rural Main Rd properties; glass-top elements and oven sensors in the newer kitchens; gas valves that click without lighting. |
A side-by-side in a detached garage, freezer side full of redfish, running nonstop and holding 45 degrees. The condenser is a solid felt of dust and pollen and the fan barely turns. We clean the coil, test the fan and start relay on the meter, name the fan, and write the one number before the swap.
Two-year-old French-door on city water, no ice for a week, a thin sheet frozen across the tray. The fill tube is frozen solid and the valve is dripping past its seat. We thaw and clear the tube, test the valve, replace it from the van, and run three harvests before we leave.
Well house, dishwasher leaving a white crust on every glass and running cold. The heater is buried in scale and reads open. We confirm the element, descale the spray arms and filter, quote the heater in writing, and suggest a filter on the supply line so the next one lasts longer.
$99 diagnostic, inside the repair · up to $20 off online
Does your Johns Island washer take twenty minutes to fill? That is a well-water symptom, and we see it every week off River Rd and Main Rd. Stopped with water inside, a locked door, a spin that shakes the wall — those are pump and suspension problems, well or not. We test with a meter, name the part and write one number with the $99 diagnostic inside it. Say no and $99 is the whole bill. Book online for up to $20 off the repair.
| What you notice | What it usually is | What we do |
|---|---|---|
| Fills at a trickle | Inlet screens and valve scaled by well minerals; pressure tank cycling low | Clean or replace the screens, test the valve, replace it if it will not open fully |
| Won’t drain, won’t spin | Drain pump packed with sand and grit or its motor failed; lid lock not registering | Clear and test the pump, test the lock, replace what reads open |
| Bangs and walks on spin | Suspension rods or shocks worn; load unbalanced by wet towels | Replace the suspension set, level the machine, verify a clean spin under load |
On a well with iron in the water, orange spots after a wash usually come from the water, not the drum. We check the inlet screens for iron sludge, inspect the tub and agitator for corrosion, and run a fill so you can see the water color. If a bracket has rusted through we quote it; if the iron arrives with the water, a whole-house filter is the fix.
Book washer service in Johns Island → · Full washer repair page →
$99 diagnostic, inside the repair · up to $20 off online
The two-story builds along Maybank put the laundry upstairs and the vent through a long attic or wall run, and Lowcountry humidity turns the lint inside into felt. The result is a dryer that runs cold or runs forever. We check airflow at the hood first, then test the element, fuse, thermostats and igniter. One written number, $99 diagnostic inside it; decline and you owe $99 only. Up to $20 comes off the repair when you book online.
| What you notice | What it usually is | What we do |
|---|---|---|
| No heat, drum turns | Thermal fuse opened from restricted airflow; heating element or gas igniter failed | Test fuse, element or igniter and thermostats; replace the failed part; correct the airflow |
| Loads take two cycles | Vent restricted at the elbow or roof cap; humid lint packed tight | Measure airflow, clear the accessible run, check the hood or cap for a jammed flap |
| Grinding or thumping | Drum rollers or glides worn; idler pulley seized; belt frayed | Replace rollers, idler and belt together, spin-test the drum, check the blower |
Yes. Propane dryers are common on the rural end of Johns Island and they fail on the same parts as natural gas: igniter, flame sensor and the two coils on the gas valve. We test each with a meter and replace what failed from the van. The tank, regulator and supply line stay with your propane company.
Book dryer service in Johns Island → · Full dryer repair page →
$99 diagnostic, inside the repair · up to $20 off online
Garage refrigerators are the Johns Island specialty, and June through September they are most of our island route. A kitchen unit warm after a storm or a garage unit holding 45 degrees with a freezer full of fish both get a same-day window. We test compressor, fans, defrost and board, then write one number with the $99 diagnostic inside it; pass on the repair and $99 is the whole bill. Book online and up to $20 comes off the repair.
| What you notice | What it usually is | What we do |
|---|---|---|
| Garage unit runs all day, warm | Condenser coil felted with dust and pollen; condenser fan failing; start relay weak | Clean the coil, test fan and relay, check compressor draw on the meter |
| Dead or blinking after a storm | Main board or inverter damaged by a surge or hard restart | Test board and inverter outputs, replace the failed board, suggest surge protection |
| Frost on the freezer wall, fridge warm | Defrost heater, sensor or board failed; evaporator fan iced | Clear the ice, test the defrost circuit, replace the part, verify airflow |
Often. The failures a hot garage causes — a dirty condenser, a dead fan, a start relay — are repairs, not death sentences, and the compressor underneath is frequently fine. We test it before saying anything. If the compressor has failed or the sealed system is leaking, we tell you plainly and give you the written number so the decision is yours.
Book refrigerator service in Johns Island → · Full refrigerator & freezer repair page →
$99 diagnostic, inside the repair · up to $20 off online
Johns Island cooks on glass-top electrics in the Maybank subdivisions, natural gas in the older houses near the Stono, and propane out Main Rd and Bohicket Rd. A cold oven, a clicking igniter, a burner that won’t hold a simmer — we test the igniter, elements, sensor, switches and board and name what failed. One written number with the $99 diagnostic inside; say no and $99 is the entire bill. Online booking is worth up to $20 off the repair.
| What you notice | What it usually is | What we do |
|---|---|---|
| Oven never reaches temperature | Weak hot-surface igniter on gas; bake element or sensor failed on electric | Measure igniter draw or element resistance, replace, confirm with a thermometer |
| Burner clicks and clicks | Igniter cracked or wet; spark module failed; burner cap misaligned | Dry and test the igniters and module, replace the failed part, verify all burners light |
| Glass-top element won’t stay on | Radiant element or limiter failed; infinite switch worn | Test element and switch, replace the failed part, check the terminal connections |
Almost always the oven. A hot-surface igniter that has weakened draws too little current to keep the gas safety valve open, so the flame lights, drops out and relights until the bake gives up. We measure the igniter with a meter to prove it, replace it from the van and time the ignition afterward. If the tank were the problem, every burner would struggle at once.
Book range service in Johns Island → · Full stove, range & oven repair page →
$99 diagnostic, inside the repair · up to $20 off online
Cloudy glasses and a white crust on a Johns Island dishwasher usually mean a well; standing water and a dead display usually mean a pump or board, and those turn up on city water along Maybank too. We test the specific machine, descale what scale has hit, and put one number in writing with the $99 diagnostic inside it. Decline and $99 is the whole bill. Book online and up to $20 comes off the repair.
| What you notice | What it usually is | What we do |
|---|---|---|
| White film, dishes cold | Heater scaled over or open; spray arms clogged by minerals | Test the heater, descale arms and filter, replace the element if it reads open |
| Water standing in the tub | Drain pump failed; check valve stuck; drain hose kinked behind a new cabinet | Test the pump, clear the drain path, replace the pump from van stock |
| Won’t start | Door latch switch failed; thermal fuse or board fault | Test latch, fuse and board, replace the failed part, run a full cycle |
Two things help most: a sediment and scale filter on the supply line, and a monthly descaling cycle with a citric-acid cleaner. Rinse aid slows the film on glasses. When we repair a scaled machine we clean the arms and filter and check the heater, and we tell you how heavy the buildup was so you know how often to run the descaler.
Book dishwasher service in Johns Island → · Full dishwasher repair page →
$99 diagnostic, inside the repair · up to $20 off online
On a Johns Island well, the ice maker is the canary. Its fill valve has the smallest orifice in the house and scale finds it first, so hollow cubes and then no ice are how many well owners learn what their water is doing. City-water units off Maybank fail on frozen tubes and worn modules instead. We test, name the part and write one number with the $99 diagnostic inside it; say no and $99 is the whole bill. Up to $20 off the repair when you book online.
| What you notice | What it usually is | What we do |
|---|---|---|
| Hollow or shrinking cubes | Fill valve restricted by scale or iron; screen clogged | Measure the fill volume, replace the valve and screen, verify full cubes |
| No ice, tray dry | Valve fully blocked; ice maker module failed; freezer too warm | Test valve, module and freezer temperature, replace what failed |
| Block of ice in the bin | Fill tube frozen and overflowing; valve seeping past its seat | Thaw and clear the tube, test the valve for seepage, replace and run three harvests |
It helps a great deal on a well. A sediment filter plus the refrigerator’s own filter keeps grit and most scale out of the fill valve, which is where the trouble starts. It does not undo a valve that is already half closed; that gets replaced. We install the new valve, clear the fill tube and check the cube size before we leave.
Book ice maker service in Johns Island → · Full ice maker repair page →
No. Thirty-five minutes from the shop is our limit and Johns Island sits inside it, so the price is the same as North Charleston: $99 for the diagnosis, and that $99 is inside the written repair price when you approve. Decline and $99 is the whole bill. We don’t add anything for the drive down Maybank Hwy.
It matters for what fails and how we work. Well minerals scale valves, screens and heaters, so we check those first on any water-using machine. Septic changes little for us — a washer or dishwasher drains into it just as it would a sewer — but if a machine has been leaking for weeks we mention it so you can keep an eye on the drain field.
Yes, and in summer it is most of what we do here. A garage refrigerator in July works twice as hard as the one in the kitchen, and it fails on the condenser, the fan and the start relay long before the compressor. We hold same-day windows for a warm refrigerator or freezer six days a week, Monday to Saturday.
Common, unfortunately. Builder packages are bought in bulk and installed the same week, so the same pump or board reaches the end of its life in every house on the street within a year of each other. We stock the high-failure parts for those brands in the van, which is why most Johns Island subdivision calls close the same visit.
Home base · ZIP 29405 · 29406 · 29418 · 29420
City page →10 min from the shop · ZIP 29410
City page →15 min from the shop · ZIP 29445
City page →15 min from the shop · ZIP 29456
City page →15 min from the shop · ZIP 29492
City page →20 min from the shop · ZIP 29483 · 29485 · 29486
City page →Call (843) 969-4423 or send the form. Most requests get a callback within the hour in business time, with a real arrival window.
The technician tests the machine with a meter, names the failed part in plain words, and writes one flat price. The $99 is already inside it.
We stock the high-failure parts for the brands Lowcountry homes actually own, so most jobs close on the spot; ordered parts return with no second trip fee.
Full test cycle before we pack up, a tidy work area after, and a written warranty in your hand.
35 minutes from the shop, no distance surcharge. up to $20 off the repair when you book online.