On the route · Summerville
The rest of the lineup.
Same $99 diagnostic, same written quote, same written warranty on every machine we fix in Summerville.
The ice maker is the first thing a tenant notices and the last thing a landlord wants to hear about. In Summerville it is also the part of the refrigerator that meets the town’s mildly hard water head-on, so fill valves clog, cubes shrink and trays freeze solid. We test the module, valve and line with a meter, write one price and fix it from the van.
Mon–Fri 8am–6pm · Sat 9am–3pm · same-day windows for a warm refrigerator
Same $99 diagnostic, same written quote, same written warranty on every machine we fix in Summerville.
Summerville has a deep rental market: the older houses off Main St and in Sangaree, the townhome rows in Cane Bay and Nexton, the single-family rentals scattered through Ashborough and the streets off Old Trolley Rd. The refrigerator in most of those kitchens belongs to the owner, and the ice maker inside it is the most frequent complaint a property manager hears. It is not urgent the way a warm refrigerator is, but it sours a tenancy fast. We set these calls up so the tenant hosts the visit, the owner gets the written price by text and approves the same way, and the invoice and written warranty land in the owner’s inbox that evening.
The town’s water is the reason these calls repeat. Summerville CPW and Berkeley County water carry a mild to moderate mineral load, and an ice maker runs all of it through a small solenoid valve and a narrow fill tube. After three or four years the valve screen carries enough scale to slow the fill. The tray gets less water, the cubes come out small or hollow, the harvest cycle struggles to release them, and eventually the module stops. On the newer French-door units in Nexton and Carnes Crossroads the same story plays out inside a door-mounted ice maker with an extra fill line to freeze. The fix is nearly always a part we carry.
The module has stopped cycling or the fill valve has stopped opening. We check the shutoff arm or sensor, run a test harvest, and measure voltage at the valve during the fill call. A valve that gets voltage and stays shut is scaled or burned out and is replaced from the van.
Not enough water reaching the tray, which in Summerville usually means a fill valve screen partly blocked with scale or low pressure through a saddle valve under the sink. We measure the fill volume, clear or replace the valve and check the supply line pressure.
A valve that dribbles after closing, or a fill tube heater that has failed on models that have one. The drip freezes, the tube closes and no water arrives. We thaw the tube, test the valve for a clean shutoff and replace it if it weeps.
An old water filter, a freezer with something open in it, or ice that has sat in the bin for weeks in a rental between tenants. We check the filter date, flush the line and clean the bin. If the filter housing itself leaks or bypasses, that is a part.
Overfilling from a valve that has lost its shutoff, a tray that is cracked and dumping water on the harvest, or a misaligned fill cup. We watch a complete fill and harvest cycle with the panel off, then replace the valve or module that is at fault.
On Samsung, LG and Whirlpool door-mounted makers the fault is often a frozen auger, a failed fan that feeds cold air to the door compartment, or a door seal letting warm air in. We defrost, test the fan and heater circuit and quote the failed component.
An ice maker diagnosis is a short list of measurements. Is the freezer cold enough for the mold thermostat to call for a harvest? Does the module cycle when a test is initiated? Does the fill valve receive voltage during the fill window, and if it does, how much water arrives in the tray? Is the filter within its life and the supply line pressure adequate? Each answer eliminates a suspect. In Summerville the fill valve and its screen get particular attention, because scale restricts them before anything else fails. Once the failed part is identified, it gets named in plain words, written into one price, and replaced from the van the same visit in most cases.
We repair the ice makers built into Whirlpool, GE, Samsung, LG, Frigidaire, KitchenAid, Maytag and Kenmore refrigerators across Summerville, from the Flowertown streets to the newest phases of Cane Bay. We do not service standalone commercial ice machines or portable countertop makers. For landlords and property managers the arrangement is simple: tenant hosts, owner approves by text, invoice and written warranty by email, and a standing setup for managers with multiple Summerville units. Military families near Joint Base Charleston get windows around shifts and move-out dates. The price has one shape: the $99 diagnostic is inside the number you approve, and $99 is the whole bill if you decline. Book online for up to $20 off the repair.
Because they handle the water directly. Summerville CPW and Berkeley County water is mildly to moderately hard, and the ice maker’s fill valve, screen and tube see all of it. Scale narrows the valve over a few years, the fill shrinks and the module struggles. Changing the filter on schedule slows the process.
Whichever the meter says is needed. A scaled fill valve is replaced as a valve. A module with a failed motor or thermostat is replaced as a module, since those are sealed assemblies on most brands. We do not quote a whole assembly when a single part tests bad.
The tenant lets us in at a scheduled window, the technician diagnoses and texts you the written price, and your reply approves it. You receive the invoice and written warranty by email. Property managers with multiple Summerville units can set up a standing arrangement so each call does not start from scratch.
Usually yes, because the causes are inexpensive parts: a fill valve, a filter housing, sometimes a supply line fitting. The $99 is inside the repair number if you approve it, and $99 is the whole bill if you decide the ice is not worth fixing. Either way you leave with a written answer.
No. We service the ice makers built into household refrigerators and freezers only. Standalone under-counter or commercial ice machines, portable countertop units and wine coolers are outside what we do, and we say so on the phone rather than at your door.
Call (843) 969-4423 or send the form. Most requests get a callback within the hour in business time, with a real arrival window.
The technician tests the machine with a meter, names the failed part in plain words, and writes one flat price. The $99 is already inside it.
We stock the high-failure parts for the brands Lowcountry homes actually own, so most jobs close on the spot; ordered parts return with no second trip fee.
Full test cycle before we pack up, a tidy work area after, and a written warranty in your hand.
One call starts it: $99 diagnostic, written quote, repair from the van. Book online and up to $20 comes off the repair.
