On the route · Hanahan
The rest of the lineup.
Same $99 diagnostic, same written quote, same written warranty on every machine we fix in Hanahan.
The bin has been empty for a week and nobody noticed until the cooler came out for a Saturday at the lake. In Hanahan the ice maker is usually a small, specific failure inside a working refrigerator: a valve, a module, a frozen fill tube. The technician drives up Rivers Ave, tests each piece, and writes one price for the one that failed.
Mon–Fri 8am–6pm · Sat 9am–3pm · same-day windows for a warm refrigerator
Same $99 diagnostic, same written quote, same written warranty on every machine we fix in Hanahan.
Ice maker calls in Hanahan tend to bunch up. A run down Yeamans Hall Rd for a French-door Samsung, across to a Tanner Plantation side-by-side, out to an Eagle Landing garage refrigerator that stopped making ice the same week the heat arrived, then back through Otranto for a Whirlpool top-freezer with a frozen fill tube. The shop on W Montague Ave sits ten minutes away up Rivers Ave or Remount Rd, so those stops slot into an ordinary day. We repair the ice makers built into refrigerators; standalone under-counter ice machines and commercial units are a different trade and we say so up front.
Two things shape ice maker trouble in Hanahan. The water is Charleston Water System, moderately soft, so mineral crust on the mold and scale in the inlet valve are uncommon; the failures here are electrical and mechanical. And the newer subdivisions bought the same refrigerator model in bulk, so a batch of Samsung French-doors in Tanner Plantation tends to hit the same ice maker fault within a year or two of each other, usually a module that freezes up and stalls. A typical call: the fridge is cold, the freezer is fine, and the ice maker arm is down but nothing has dropped in ten days. That is the module or the valve, and both test in minutes.
The module has stalled, the inlet valve has failed, the fill tube is frozen, or the freezer is a few degrees too warm to trigger a harvest. We check freezer temperature first, then power at the module, then the valve. The one that failed gets named on the written quote in plain words.
Low water flow. The inlet valve is weak, the filter is long overdue, or the supply line behind the refrigerator is pinched. In Hanahan's soft water it is rarely scale. We measure fill volume, test the valve, and check the filter date before anything is replaced or written down.
Water dripped past the valve and froze into a stalactite at the tube. The valve is not closing fully or the fill tube heater has failed. We thaw the tube, meter the valve, and replace what is leaking so it does not refreeze next week and put you back where you started.
An old filter, food odors migrating into an open bin, or a fill line that has been sitting stagnant. We check the filter, inspect the line, and flush the system. This is often a maintenance fix, and the technician tells you plainly if no part is needed rather than inventing one.
The valve is overfilling the mold, the mold is cracked, or the fill cup is misaligned. Sheets of ice on the freezer floor point at the valve. We adjust the fill, test the valve, and replace the mold assembly if it has split. The bin gets emptied and dried before we leave.
The mold heater is weak, the ejector is bent, or the bin sensor is fooled by frost. On Samsung and LG French-door units a module that freezes up is the usual culprit. We test the heater and sensor and replace the module as a unit if it has seized in place.
The diagnosis starts with the refrigerator itself, because an ice maker in a freezer running at 10 degrees will never harvest. Once the temperature checks out, the technician pulls the ice maker module and tests it: power at the harness, the test cycle if the model has one, resistance across the mold heater. The inlet valve behind the refrigerator gets a coil reading and a flow test. The fill tube is inspected for the frozen plug that means a leaking valve. On the French-door Samsung and LG units in Hanahan's newer subdivisions the enclosed module gets a specific check for the freeze-up fault those models are known for. The failed part goes on a written quote with one number.
Whirlpool, GE, Samsung, LG, Frigidaire, KitchenAid and Kenmore make up nearly every ice maker in Hanahan, and the van stocks the valves and modules for those lines so most calls end with ice on the way before we pull out of the driveway. Anything ordered comes back with no second trip fee. Property managers with rentals toward Otranto and Remount Rd get the invoice and written warranty by email while the tenant hosts the visit; Joint Base Charleston families next door get windows built around shifts. The price is the same for everyone: the $99 diagnostic is inside the number you approve, and if you decline, $99 is the whole bill. Book online and up to $20 comes off the repair.
No. We repair the ice makers built into refrigerators and freezers, which is nearly every ice maker in a Hanahan home. Under-counter nugget machines, portable countertop units and commercial ice machines are a different trade, and we will tell you that on the phone rather than charging a diagnostic to say it at the door.
Probably not. Hanahan's Charleston Water System supply is moderately soft, so the scale that jams valves and crusts molds in Goose Creek and Summerville is rare here. Hanahan ice maker failures are almost always the module, the valve or a frozen fill tube, all of which test with a meter on the visit.
Every six months is the manufacturer's line, and in practice a Hanahan household with soft water can stretch a bit past that without harm. A filter left in for years, though, slows the fill enough to cause hollow cubes and can foul the taste. The technician checks the date on the visit and tells you plainly whether it is part of the problem.
Yes, when the refrigerator is otherwise sound. The module, valve and fill tube are separate parts and are replaced on their own. If the ice maker is failing because the freezer is running warm, that is a refrigerator repair first, and the technician tells you which one you are looking at before writing the number.
Usually under an hour, plus the wait for the first harvest to confirm. Modules and valves for the common brands are on the van. The first full bin can take a day after the repair, which is normal; we tell you what to expect and the written warranty covers the work either way.
Call (843) 969-4423 or send the form. Most requests get a callback within the hour in business time, with a real arrival window.
The technician tests the machine with a meter, names the failed part in plain words, and writes one flat price. The $99 is already inside it.
We stock the high-failure parts for the brands Lowcountry homes actually own, so most jobs close on the spot; ordered parts return with no second trip fee.
Full test cycle before we pack up, a tidy work area after, and a written warranty in your hand.
One call starts it: $99 diagnostic, written quote, repair from the van. Book online and up to $20 comes off the repair.
